Name: Tracktile
Availability: OnlineOnly

Manage Orders

Create, update, and track orders programmatically

Automate your order management workflow by integrating with Tracktile's Orders API. Create orders, track status changes, and manage fulfillment programmatically.

#What You Can Do

Create orders from external systems (e-commerce, EDI, ERP)
Update order status as fulfillment progresses
Track shipments and delivery confirmations

#Quick Start

#1. Create an Order

curl -X POST "https://api.tracktile.io/orders" \
  -H "Authorization: Bearer api-YOUR_TOKEN_HERE" \
  -H "Content-Type: application/json" \
  -d '{
    "shortId": "ORD-001",
    "customerId": "cust_abc123",
    "dueDate": "2025-01-15T00:00:00Z",
    "currency": "USD",
    "orderItems": [
      { "productId": "prod_xyz", "quantity": 100, "price": 10.00 },
      { "productId": "prod_456", "quantity": 50, "price": 25.00 }
    ]
  }'

#2. Track Order Status

Subscribe to order webhooks to receive real-time status updates:

// Webhook handler for order events
app.post("/webhooks/orders", (req, res) => {
  // Verify the webhook signature (see Webhook Security docs)
  const event = verifyWebhook(req, process.env.WEBHOOK_SECRET);
 
  if (event.kind === "order.status.changed") {
    const { orderId, previousOrderStatus, currentOrderStatus } = event;
 
    // Update your system
    updateOrderStatus(orderId, currentOrderStatus);
 
    // Notify customers if completed
    if (currentOrderStatus === "completed") {
      notifyCustomer(orderId);
    }
  }
 
  res.status(200).send("OK");
});

#Order Lifecycle

Orders progress through these statuses:

Status	Description
`pending`	Order created, awaiting processing
`ready`	Order is ready for fulfillment
`inProgress`	Order is being fulfilled
`completed`	Order has been fulfilled
`cancelled`	Order was cancelled

View full Orders API →